Scale of charges for Telephone Support, On-Site Service, Installation and Training.
- pre-booked 8 hour day on site – £384
- ad-hoc call out £40/hr travel – £52/hr on-site
- workshop service – £24 / half hour
- telephone support £13 / 15mins
- remote troubleshooting £13 / 15mins
- technical support also available via email – £13/incident
- server installation £500/day
We do have a minimum Invoice value of £20 – other terms & conditions apply ~ details on request)
Phone SupportAssisted troubleshooting by telephone
- 95% of issues can be solved with a quick phone call.
Thanks again for going into creative warp-drive on this; am really happy with the results!