Scale of charges for Telephone Support, On-Site Service, Installation and Training.
- pre-booked 8 hour day on site – £384
- ad-hoc call out £40/hr travel – £52/hr on-site
- workshop service – £24 / half hour
- email or telephone & remote support £13 per 15mins
- server installation £500/day
We do have a minimum Invoice value of £20 – other terms & conditions apply ~ details on request)
Phone Support
Assisted troubleshooting by telephone £13/15min
- We find that 95% of issues can be solved with a quick phone call. There is a minimum charge of £20 which you can pay below. (Choose: Pay with a Debit or Credit card if you don’t have a PayPal account.
Thanks again for going into creative warp-drive on this; am really happy with the results!